TODO(per-client): the Contact page captures inbound + sets response expectations. Bootstrap-from-intake fills in the contact email from the intake’s email field. The lifecycle agent drafts response-time SLA and capacity statement after Phase 1.
Talk to us
TODO(per-client): one paragraph — who you talk to, what you respond about, what you don’t. For example: “We respond to project inquiries, partnership ideas, and questions about our work. We don’t handle vendor pitches or job applications through this form.”
How to reach us
TODO(per-client): list the channels in order of preference. For most clients, this is just one form + an email backup. Don’t list five channels you won’t actually monitor.
- Project inquiry form — embed or link the form. Goes to the dashboard chat thread via tmp-intake-form Worker.
- Email — TODO(per-client): email address. Pulled from intake.
- Phone (optional) — only if you actually answer.
Response expectations
TODO(per-client): one to two sentences. Customer should know whether to expect a reply in 1 hour, 1 day, or 1 week. Don’t promise faster than you can deliver. Example: “We respond to project inquiries within one business day. If you need a same-day answer, mention it in your message and we’ll prioritize.”