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Accreditation

Urgent Care Accreditation | PPS

UCAOA accreditation prep and submission for urgent care centers. Policies, procedures, gap audit, and on-site readiness.

UCAOA (Urgent Care Association) accreditation isn’t legally required to operate an urgent care center in most states, but payers increasingly require it, hospital networks reference it for affiliation decisions, and patients increasingly look for the badge. PPS prepares urgent care centers for UCAOA accreditation: policy and procedure development, gap audit against the current accreditation standards, document organization, and on-site readiness coaching.

What’s included

  • Gap audit — your current state against UCAOA standards across clinical, operational, and administrative domains.
  • Policy and procedure development — full P&P manual aligned to the standards.
  • Document organization — quality program documentation, infection control, medication management, emergency procedures.
  • Self-survey support — running your team through the self-survey before official submission.
  • Application submission and coordination with UCAOA.
  • On-site survey readiness — mock survey, gap remediation, day-of-survey coordination.
  • Re-accreditation every 3 years (a separate engagement when the cycle comes around).

How it works

Months 1-2. Gap audit and P&P development.

Months 2-4. Document organization, mock survey, gap remediation.

Month 5. Application submission.

Months 5-8. UCAOA review, on-site survey, accreditation decision.

Total: typically 6-9 months from engagement start to accreditation award, depending on starting maturity of policies.

Who this is for

  • New urgent care centers preparing for first-time accreditation.
  • Established UC centers whose 3-year re-accreditation is approaching.
  • UC groups expanding to new locations who want each location accredited.
  • Hospital-affiliated UC centers where the affiliation requires accreditation.

Why this gets harder than expected

The standards aren’t conceptually difficult; they’re operationally demanding. Most UC centers have the clinical practices in place but don’t have them documented to UCAOA’s specificity. The work is largely translating what you already do into the format the surveyors will read. We’ve done this enough times to know which sections the surveyors actually drill into.

Get started

Tell us your center’s location, current operational state, and target accreditation date.

Start an accreditation scope — or see Facility Accreditation for AAAHC, AAAASF, and Joint Commission tracks.